Privacy Policy

Last updated: December 15, 2024

At PGM Woods, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or engage with our services.

1 Information We Collect

Personal Information

  • Name, email address, and phone number when you contact us
  • Company information and job title for business inquiries
  • Shipping and billing addresses for orders

Technical Information

  • IP address, browser type, and device information
  • Website usage data and preferences
  • Cookies and similar tracking technologies

2 How We Use Your Information

Service Delivery

Process orders, provide customer support, and deliver melamine board products to your specifications.

Communication

Send order updates, technical specifications, and respond to your inquiries promptly.

Improvement

Analyze website usage to enhance user experience and develop better products.

Compliance

Meet legal obligations and maintain quality certifications (E0, E1, FSC).

3 Data Protection & Security

Security Measures

  • SSL encryption for data transmission
  • Secure servers and regular backups
  • Access controls and authentication

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

4 Your Rights

A

Access

Request access to your personal data

U

Update

Correct or update your information

D

Delete

Request deletion of your data

5 Cookies Policy

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

Essential Cookies Analytics Cookies Marketing Cookies

6 Third-Party Services

We may share your information with trusted third-party service providers who assist us in:

  • • Shipping and logistics partners
  • • Payment processing services
  • • Quality certification bodies
  • • Customer support platforms
  • • Website analytics tools
  • • Email communication services

7 Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

PGM Woods

Privacy Officer

www.pgmwoods.com

Response Time: Within 30 days

Available: Monday - Friday, 9:00 AM - 6:00 PM

This Privacy Policy may be updated from time to time. We will notify you of any significant changes by posting the new policy on this page.