Privacy Policy
Last updated: December 15, 2024
At PGM Woods, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or engage with our services.
1 Information We Collect
Personal Information
- Name, email address, and phone number when you contact us
- Company information and job title for business inquiries
- Shipping and billing addresses for orders
Technical Information
- IP address, browser type, and device information
- Website usage data and preferences
- Cookies and similar tracking technologies
2 How We Use Your Information
Service Delivery
Process orders, provide customer support, and deliver melamine board products to your specifications.
Communication
Send order updates, technical specifications, and respond to your inquiries promptly.
Improvement
Analyze website usage to enhance user experience and develop better products.
Compliance
Meet legal obligations and maintain quality certifications (E0, E1, FSC).
3 Data Protection & Security
Security Measures
- SSL encryption for data transmission
- Secure servers and regular backups
- Access controls and authentication
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
4 Your Rights
Access
Request access to your personal data
Update
Correct or update your information
Delete
Request deletion of your data
5 Cookies Policy
We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.
6 Third-Party Services
We may share your information with trusted third-party service providers who assist us in:
- • Shipping and logistics partners
- • Payment processing services
- • Quality certification bodies
- • Customer support platforms
- • Website analytics tools
- • Email communication services
7 Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
PGM Woods
Privacy Officer
www.pgmwoods.com
Response Time: Within 30 days
Available: Monday - Friday, 9:00 AM - 6:00 PM
This Privacy Policy may be updated from time to time. We will notify you of any significant changes by posting the new policy on this page.